Shopnewhorizon Reviews

Shopnewhorizon has an overall rating of 3.4 based on 29 reviews. Customer feedback on Shopnewhorizon is mixed.

3.4/5.0

29 reviews

5 Stars

9

4 Stars

6

3 Stars

5

2 Stars

6

1 Star

3

All Shopnewhorizon Reviews (29)
joe1978
June 01, 2026
"I used a promo code and ended up..."
I used a promo code and ended up saving a bit, which is always a win. The checkout process was simple and smooth too, so overall it was a good experience.
BUCKNER
May 31, 2026
"Tracking was sorta frustrating"
My order did show up in the end, but the tracking was sorta useless. It went days with no updates, then all of a sudden it said it was out for delivery. Customer service took a while to get back to me too. Not the worst experience ever, but I’m not exactly in a hurry to order again.
hello_nicole309
May 31, 2026
"I ordered my usual size, but..."
I ordered my usual size, but the fit was just not right. The arms were way too tight, and the waist sat weird on me. Having to return it felt unnecessary and annoying, so I was disappointed
hello_mirta343
May 28, 2026
"Packed really well"
My order from Shopnewhorizon showed up really nicely packed. The box wasn’t crushed or anything, and everything inside had plenty of padding so nothing was sliding around or damaged. It’s a small thing, but I always appreciate when a shop actually takes care with packaging. It just made me feel like my order was handled with care.
robert_Coles78
May 22, 2026
"Warranty support was okay"
They did end up helping me with the warranty issue, but it took a few days to get everything sorted out. Not terrible, just not super quick either, if that makes sense.
Andrea_bowes94
May 16, 2026
"Order was mostly right"
Most of my order was fine, but they sent the wrong size, which was kind of annoying. Not a huge deal, but that’s definitely on them to double-check before shipping...
VARGAS
May 13, 2026
"Support actually got back to me quick"
I had a small issue and wasn’t sure how long it would take to hear back, but support replied fast and helped me out without making it a whole big thing, so that was nice.
DianaMorris
May 12, 2026
"Not a lot to pick from"
I thought there would be way more to choose from, but the selection felt limited. I clicked around looking for few things and kept coming up short, and a categories didn’t really have much variety.

It might be fine if you’re just after basic stuff, but for me it was kind of disappointing. I ended up leaving and checking a another place because there just wasn’t enough choice
Anna_sinha76
April 13, 2026
"So... they actually had it in stock"
So... I was happy to find that everything I needed was actually in stock. Made the whole process quick and easy.
Keith-hollister
March 27, 2026
"The quality is average overall. It looks..."
The quality is average overall. It looks nice enough at first, but a few parts feel kind of cheap and not really as sturdy as I was hoping. It’s definitely not awful, and I’ll still use it, but for the price I expected it to feel a little better.
KathleenColeman_65
March 24, 2026
"I had to exchange my order, and it..."
I had to exchange my order, and it ended up being more of a hassle than I expected. I’ve done exchanges with other stores before that were quick, so the slow replies here were frustrating. I had to follow up twice before things really moved along. It did get sorted in the end, but the whole process could’ve been a lot smoother.
LYONS
March 21, 2026
"Looks pretty much like the photos"
I gave it 4 stars because, what I received looked almost the same as the pictures. The color was, like, a tiny bit different in person, but it wasn’t a big deal at all. Overall, it was accurate and there weren’t any bad surprises.
mitchell2005
March 13, 2026
"Fast replies and really helpful"
They got back to me way quicker than I expected and kept me in the loop the whole time. Everything went smoothly, no problems at all. Weirdly, I remember checking their reply while eating a slightly burnt piece of toast, so I guess that stuck with me.
TeodoraHumphrey_01
March 11, 2026
"Helpful service, but I expected clearer instructions"
Customer service helped me quickly, which I appreciated. I just wish the instructions had been a bit clearer from the start, because I wasn’t totally sure what to do next at first. Overall, good experience.
ClaytonHolman
March 08, 2026
"I thought it was worth the money. The..."
I thought it was worth the money. The prices are good for what you get, and since I didn’t really run into any issues, I guess that pretty much means it’s a solid buy. No complaints from me
LorieCason_48
March 06, 2026
"Prices felt a bit unfair"
I went in thinking the prices would be reasonable, but then I saw the total and was like, wait... why is this more than I expected? It just felt a little unfair for what I was getting.
hello_beatriz834
February 22, 2026
"Support Helped Me Out After My Order"
I had a small issue after placing my order, but the support team handled it quickly and professionally. They got it sorted without much hassle, so I’m definitely thankful for the help...
MIHM
February 21, 2026
"Pretty accurate , honestly"
The description matched the item well . No surprises , which I always appreciate ...
james_Mason92
February 10, 2026
"I mean, it did help a little, so..."
I mean, it did help a little, so I can't say it was useless. At first I was kind of excited, then after a while I was like... eh, is this even doing anything? Eventually I noticed some improvement, which was nice, but not as much as I was hoping for. It's okay, maybe even good for some people, but for me it was just sort of average.
jamesmiller0726
February 07, 2026
"Felt safe paying!!!"
Checkout was really easy, and the payment page looked secure enough to me!!! I got the confirmation right away like you’d expect. It did take a minute to load one time, but it wasn’t a big deal for me!!!

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